REGISTRY ADMIN · READ-ONLY IN THE PROTOTYPE

The metric registry

140 definitions. The registry — not the dashboard — is the system of record for what a metric means, who owns it and what its threshold is. Changing a threshold is a registry change under change control (R-G-10), not a code change, which is why every chart on this site reads its bands from here.

Every definition now carries a priority band (13 §A.2), derived by a published rule from facts already in the registry — on the company BSC, regulatory, guarding something, target taken from an ACF document, phase. Each one shows the clause that produced it on hover, and every one of the 140 is proposed by Ikigai. None is agreed by ACF — and Q-28 asks who owns that decision, because a band ranks one department’s work against another’s.

140

DEFINITIONS

110

🔴 MANUAL TIER

101

WITH NO AGREED TARGET

107

TARGET PROPOSED BY IKIGAI

SOURCE IN NO INVENTORY

PRIORITIES AGREED OF 140

GOVERNANCE RULES, EVALUATED AGAINST THE ACTUAL REGISTRY

✓R-G-02 — metric_owner and data_owner must be different roles— 0 metrics share one role
✕R-G-11 — a metric may not publish without an agreed target— 101 would be blocked from publishing
✕R-G-01 — every metric names a source system in the ACF inventory— 5 name a system in no inventory

These are the same checks tools/validate_registry.py runs in CI. A governance rule that is only written down is a wish; these are executable, and at fullstack R-G-02 is additionally a database CHECK constraint so it cannot be bypassed by an application bug.

ALL DEFINITIONS — EDIT IS DISABLED (H-01 DELIVERS WRITES AT FULLSTACK)

SEARCH — ID, NAME, FORMULA, OWNERDEPARTMENTPERSPECTIVETYPETIERPRIORITYORDERGOVERNANCE

Showing 140 of 140 definitions · 1 filter active

ID COLOURFINANCIAL CUSTOMER INTERNAL PROCESS PEOPLE & LEARNING· the PERSPECTIVE column says the same thing in words

ID	PRIORITY	NAME	DEPT	PERSPECTIVE	TYPE	TIER	TARGET	METRIC OWNER	DATA OWNER
FR-09	P5	Ex-employee access retention	Fraud Prevention & Investigation	INTERNAL PROCESS	KRI	◇MANUAL	— none agreed	Head of Fraud Prevention & Investigation	IT System Planning
HR-01	P5	Headcount vs plan	HR & Administration	PEOPLE & LEARNING	KPI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-02	P2	Attrition split by contract type	HR & Administration	PEOPLE & LEARNING	KRI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-03	P5	Collaborator share of workforce	HR & Administration	PEOPLE & LEARNING	KRI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-04	P5	Time to fill	HR & Administration	PEOPLE & LEARNING	KPI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-05	P5	Appraisal cycle completion	HR & Administration	PEOPLE & LEARNING	KPI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-06	P5	Training coverage	HR & Administration	PEOPLE & LEARNING	KPI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
HR-07	P5	Span of control by division	HR & Administration	PEOPLE & LEARNING	KRI	◇MANUAL	— none agreed	Head of HR & Administration	IT System Planning
HR-08	P5	Key-role vacancy	HR & Administration	PEOPLE & LEARNING	KRI	◇MANUAL	— none agreed	Head of HR & Administration	IT System Planning
HR-09	P5	Tenure profile	HR & Administration	PEOPLE & LEARNING	KPI	◇MANUAL	— none agreed	Head of HR & Administration	HR Systems Administrator
IT-01	P4	T24 availability	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	○UNMEASURED	NOT COMMITTED	Head of Infrastructure & Operations	IT System Planning
IT-02	P4	LOOMS / eKYC availability	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	○UNMEASURED	NOT COMMITTED	Head of Infrastructure & Operations	IT System Planning
IT-03	P4	DWH / BI / StringeeX availability	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	○UNMEASURED	NOT COMMITTED	Head of Infrastructure & Operations	IT System Planning
IT-04	P4	P1 incident response vs SLA	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	◈MANAGED	≥ 95% (inferred)	Head of Infrastructure & Operations	IT System Planning
IT-05	P4	MTTR by severity	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	◈MANAGED	TBC	Head of Infrastructure & Operations	IT System Planning
IT-06	P3	Incident volume by root cause	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	◈MANAGED	trend down	Head of Infrastructure & Operations	IT System Planning
IT-07	P4	COB / EOD batch completion within window	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	○UNMEASURED	≥ 99% (inferred)	Head of Infrastructure & Operations	IT System Planning
IT-08	P3	Achieved RTO / RPO at last DR test	IT Infrastructure & Operations	INTERNAL PROCESS	KPI	○UNMEASURED	meet benchmark	Head of Infrastructure & Operations	IT System Planning
IT-09	P4	Change success rate	IT Infrastructure & Operations	INTERNAL PROCESS	GUARD	◈MANAGED	≥ 95% (inferred)	Head of Infrastructure & Operations	IT System Planning
IT-10	P4	Reopened-incident rate	IT Infrastructure & Operations	INTERNAL PROCESS	GUARD	◈MANAGED	≤ 5% (inferred)	Head of Infrastructure & Operations	IT System Planning
IT-11	P4	Reconciliation match rate	IT Infrastructure & Operations	INTERNAL PROCESS	KRI	◇MANUAL	bands TBC	Head of Infrastructure & Operations	IT System Planning
IT-12	P3	DR test currency	IT Infrastructure & Operations	INTERNAL PROCESS	KRI	◇MANUAL	≤ 180 days	Head of Infrastructure & Operations	IT System Planning
NS-01	P2	POS activation rate	National Sales Network	CUSTOMER	KPI	◇MANUAL	— none agreed	Head of National Sales Network	IT System Planning
NS-02	P5	Active POS count	National Sales Network	CUSTOMER	KPI	◇MANUAL	— none agreed	Head of National Sales Network	IT System Planning
NS-03	P5	Disbursement per active POS	National Sales Network	FINANCIAL	KPI	◇MANUAL	— none agreed	Head of National Sales Network	IT System Planning

Page 4 of 6 · 25 per page. Filters live in the URL, so this view is a link you can send — which is how “the 101 metrics with no agreed target” becomes a conversation rather than a screenshot.