LAYER 3 — DEPARTMENT KPI PACK
Business Management
8 metrics7 leading · 1 lagging8 manual8 without a target
6,277.8
No target
MANUALmanual⏱ T+1
Head of Business Management·IT System Planning
15.1%
No target
MANUALPTSP (pre-build)⏱ T+1
Head of Business Management·IT System Development
4.3%
No target
MANUALPTSP (pre-build)⏱ T+1
Head of Business Management·IT System Development
—
No data
MANUALexternal Excel○ NOT REPORTED
Head of Business Management·IT System Planning
339.8
No target
MANUALPTSP (pre-build)⏱ T+1
Head of Business Management·IT System Development
1,959.8
No target
MANUALPTSP (pre-build)⏱ T+1
Head of Business Management·IT System Development
0.7
No target
MANUALPTSP (pre-build)⏱ T+1
Head of Business Management·IT System Development
LAYER 4 · NO ROSTER FOR THIS DEPARTMENT
Nobody in Business Management has an employee record loaded, so there is no individual layer here — not an empty one, an absent one. Q-18 has not confirmed that an employee master with stable ids exists, or where it lives, and inventing one to fill this panel would make Layer 4 look far closer than it is.
See every department's Layer-4 position →INTERNAL PROCESS · WHAT WE NEED BACK
- Is this what you are accountable for? Delete what is not; add what is missing.
- Is the formula right — especially the denominator?
- Who is the metric owner and who is the data owner? They must be two different people.
- What is the target, and on what basis was it set?
- Where does the number come from today — which system, or which spreadsheet?