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PROTOTYPE — MOCK DATAFigures are generated fixtures derived from the registry. Not ACF actuals.
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LAYER 3 — DEPARTMENT KPI PACK

Fraud Prevention & Investigation

9 metrics6 leading · 3 lagging8 manual1 managed9 without a target
Fraud decline rate
FR-01
23.9%
No target
MANAGEDLOOMS⏱ T+1

Head of Fraud Prevention & Investigation·IT System Development

Pre-disbursement rejections
FR-02
265.2
No target
MANUALLOOMS⏱ T+1

Head of Fraud Prevention & Investigation·IT System Development

Investigation cases
FR-03
41.5
No target
MANUALFraud register (Excel)⏱ T+1

Head of Fraud Prevention & Investigation·IT System Planning

Typology mix
FR-04
210.3
No target
MANUALFraud register⏱ T+1

Head of Fraud Prevention & Investigation·IT System Planning

Detection lag
FR-05
5,312.2
No target
MANUALFraud register⏱ T+1

Head of Fraud Prevention & Investigation·IT System Planning

Blacklist hit rate
FR-06
68.1%
No target
MANUALScoring + LOOMS⏱ T+1

Head of Fraud Prevention & Investigation·IT System Development

Loss avoided vs loss incurred
FR-07
17.7%
No target
MANUALFraud register + T24⏱ T+1

Head of Fraud Prevention & Investigation·IT System Planning

eKYC false-accept incidents
FR-08
2,226.7
No target
MANUALFraud register + eKYC⏱ T+1

Head of Fraud Prevention & Investigation·IT System Development

Ex-employee access retention
FR-09
6.8
No target
MANUALIAM⏱ T+1

Head of Fraud Prevention & Investigation·IT System Planning

LAYER 4 · NO ROSTER FOR THIS DEPARTMENT

Nobody in Fraud Prevention & Investigation has an employee record loaded, so there is no individual layer here — not an empty one, an absent one. Q-18 has not confirmed that an employee master with stable ids exists, or where it lives, and inventing one to fill this panel would make Layer 4 look far closer than it is.

See every department's Layer-4 position →
INTERNAL PROCESS · WHAT WE NEED BACK
  1. Is this what you are accountable for? Delete what is not; add what is missing.
  2. Is the formula right — especially the denominator?
  3. Who is the metric owner and who is the data owner? They must be two different people.
  4. What is the target, and on what basis was it set?
  5. Where does the number come from today — which system, or which spreadsheet?