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PROTOTYPE — MOCK DATAFigures are generated fixtures derived from the registry. Not ACF actuals.
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RESOURCES
What's new

Every sprint from F0, generated from the plan ledger — including the findings, not only the features.

KPI dashboard documentation

The fourteen numbered deliverables, what each one answers and who it is for.

SUPPORT
KPI dashboard universityNOT BUILT

Not built. The nearest real thing today is the 25-minute walkthrough in 07 §2 and the tile-state gallery.

Upskill with KPI dashboardNOT BUILT

Not built. Role-based training belongs after UAT, when the packs people are trained on are the ones they will use.

Create support ticketIN THE ESTATE

ACF's service desk is ManageEngine ServiceDesk Plus — already a source system here (IT-04…IT-10). Q-08 is what would let this raise a ticket rather than describe one.

Ticket dashboardIN THE ESTATE

Same system, same question. The IT Ops pack already measures its SLAs.

Give feedback

Six rounds so far, and what each one produced. This is the loop the product was actually built on.

Vu Tuan Minh (CEO)
exec · read-only
Layers
L1, L2, L3
Scope
ACF and below
Packs in scope
13 of 13
Employee record
— a role, not a person
Settings — access rules and audit →

Clears the persona and returns you to the default reader. At fullstack this is Entra ID (A-21) and the identity stops being a cookie.

L3 · DEPARTMENT

National Sales Network

Layer 3 — a department. Its scorecard is a metric pack.

10
METRICS AT OR BELOW
0
SCORABLE
1
OFF TARGET OR STALE
—
SCORE
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HEADCOUNT

What is measured here — National Sales Network

Open the National Sales Network pack →
POS activation rate
NS-01
33.1%
No target
MANUALno system of record⏱ T+1P2

Head of National Sales Network·IT System Planning

Sales-officer productivity
NS-04
341.5
No target
MANUALno system of record⏱ T+1P2

Head of National Sales Network·IT System Planning

Active POS count
NS-02
587.4
Stale
MANUALno system of record⏸ STALEP5

Head of National Sales Network·IT System Planning

Disbursement per active POS
NS-03
1,486.8
No target
MANUALMerchant Portal + T24⏱ T+1P5

Head of National Sales Network·IT System Planning

Sales headcount vs plan
NS-05
122.2
No target
MANUALHR⏱ T+1P5

Head of National Sales Network·HR Systems Administrator

New POS onboarding TAT
NS-06
2.6
No target
MANUALmanual⏱ T+1P5

Head of National Sales Network·IT System Planning

Region variance in activation
NS-07
29.7%
No target
MANUALMerchant Portal⏱ T+1P5

Head of National Sales Network·IT System Development

Merchant concentration
NS-08
14.2%
No target
MANUALMerchant Portal⏱ T+1P5

Head of National Sales Network·IT System Development

Span of control
NS-09
7.8
No target
MANUALHR⏱ T+1P5

Head of National Sales Network·HR Systems Administrator

FPD5+ by POS
NS-10
8.2%
No target
MANUALDWH⏱ T+1P5

Head of National Sales Network·IT System Planning

STATE OF EVERYTHING AT OR BELOW THIS BOX
  • Stale1
  • No target9