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PROTOTYPE — MOCK DATAFigures are generated fixtures derived from the registry. Not ACF actuals.
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What's new

Every sprint from F0, generated from the plan ledger — including the findings, not only the features.

KPI dashboard documentation

The fourteen numbered deliverables, what each one answers and who it is for.

SUPPORT
KPI dashboard universityNOT BUILT

Not built. The nearest real thing today is the 25-minute walkthrough in 07 §2 and the tile-state gallery.

Upskill with KPI dashboardNOT BUILT

Not built. Role-based training belongs after UAT, when the packs people are trained on are the ones they will use.

Create support ticketIN THE ESTATE

ACF's service desk is ManageEngine ServiceDesk Plus — already a source system here (IT-04…IT-10). Q-08 is what would let this raise a ticket rather than describe one.

Ticket dashboardIN THE ESTATE

Same system, same question. The IT Ops pack already measures its SLAs.

Give feedback

Six rounds so far, and what each one produced. This is the loop the product was actually built on.

Vu Tuan Minh (CEO)
exec · read-only
Layers
L1, L2, L3
Scope
ACF and below
Packs in scope
13 of 13
Employee record
— a role, not a person
Settings — access rules and audit →

Clears the persona and returns you to the default reader. At fullstack this is Entra ID (A-21) and the identity stops being a cookie.

L2 · DIVISION

Corporate Governance

Layer 2 — a division. Its scorecard rolls up the departments below it.

11
METRICS AT OR BELOW
5
SCORABLE
5
OFF TARGET OR STALE
81
SCORE
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HEADCOUNT — NOT PLACED

Headcount: One of 222, 15, 5 — the chart does not place it unambiguously. Q-46.

3 BOXES BELOW THIS ONE

What is measured here — Corporate Governance

Open the division scorecard →

This box does not own the pack outright. The pack hangs off the division rather than this department.

Direct Disbursement Ratio (DDR)
REGCG-01
67.4%
Off target+37.4pp vs 30.0%
MANUALPayment GW / T24⏱ T+1P1

Head of Corporate Governance·IT System Planning

NPL — Circular 31 basis
REGCG-02
22.8%
No target
MANUALT24 → DWH⏱ T+1P1

Head of Corporate Governance·IT System Planning

Direct Disbursement Ratio (flow basis)
REGCG-01B
48.9%
Off target+18.9pp vs 30.0%
MANUALPayment GW / T24⏱ T+1P2target proposed

Head of Corporate Governance·IT System Planning

AML report submission status
REGCG-05
23.9%
Stale-76.1pp vs 100.0%
MANUALmanual⏸ STALEP2

Head of Corporate Governance·IT System Planning

CAR
REGCG-04
21.5%
No target
MANUALFinance⏱ T+1P2

Head of Corporate Governance·IT System Planning

Provision coverage
REGCG-03
40.4%
On target+31.4pp vs 9.0%
MANUALT24 → DWH⏱ T+1P2target proposed

Head of Corporate Governance·IT System Planning

Data-subject / consent exceptions
CG-10
4,433.3
On target
MANUALConsent portal⏱ T+1P3

Head of Corporate Governance·IT System Development

Policy currency
CG-06
37.1%
Off target-57.9pp vs 95.0%
MANUALmanual → GRC⏱ T+1P4target proposed

Head of Corporate Governance·IT System Planning

Open audit findings ageing
CG-07
3,866.6
Off target
MANUALInternal Audit⏱ T+1P4target proposed

Head of Corporate Governance·IT System Planning

Operational-risk loss events
CG-08
1435.6%
No target
MANUALmanual⏱ T+1P4

Head of Corporate Governance·IT System Planning

Collection conduct / complaint rate
CG-09
48.0%
No target
MANUALNexusti + CS⏱ T+1P4

Head of Corporate Governance·IT System Development

STATE OF EVERYTHING AT OR BELOW THIS BOX
  • On target2
  • Off target4
  • Stale1
  • No target4