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PROTOTYPE — MOCK DATAFigures are generated fixtures derived from the registry. Not ACF actuals.
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What's new

Every sprint from F0, generated from the plan ledger — including the findings, not only the features.

KPI dashboard documentation

The fourteen numbered deliverables, what each one answers and who it is for.

SUPPORT
KPI dashboard universityNOT BUILT

Not built. The nearest real thing today is the 25-minute walkthrough in 07 §2 and the tile-state gallery.

Upskill with KPI dashboardNOT BUILT

Not built. Role-based training belongs after UAT, when the packs people are trained on are the ones they will use.

Create support ticketIN THE ESTATE

ACF's service desk is ManageEngine ServiceDesk Plus — already a source system here (IT-04…IT-10). Q-08 is what would let this raise a ticket rather than describe one.

Ticket dashboardIN THE ESTATE

Same system, same question. The IT Ops pack already measures its SLAs.

Give feedback

Six rounds so far, and what each one produced. This is the loop the product was actually built on.

Vu Tuan Minh (CEO)
exec · read-only
Layers
L1, L2, L3
Scope
ACF and below
Packs in scope
13 of 13
Employee record
— a role, not a person
Settings — access rules and audit →

Clears the persona and returns you to the default reader. At fullstack this is Entra ID (A-21) and the identity stops being a cookie.

L3 · DEPARTMENT

Product Development & Marketing

Layer 3 — a department. Its scorecard is a metric pack.

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METRICS AT OR BELOW
0
SCORABLE
0
OFF TARGET OR STALE
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SCORE
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HEADCOUNT

What is measured here — Product Development & Marketing

Open the Product Development & Marketing pack →
Disbursement by scheme
PD-01
72.6%
No target
MANUALPTSP + T24⏱ T+1P2

Head of Product Development & Marketing·IT System Planning

Insurance attachment rate
PD-04
61.6%
No target
MANUALT24 / PTSP⏱ T+1P2

Head of Product Development & Marketing·IT System Planning

Yield by scheme
PD-02
30.6%
No target
MANUALPTSP + T24⏱ T+1P5

Head of Product Development & Marketing·IT System Planning

Standard-scheme mix
PD-03
38.7%
No target
MANUALPTSP + T24⏱ T+1P5

Head of Product Development & Marketing·IT System Planning

Insurance premium ratio
PD-05
4.3%
No target
MANUALPTSP⏱ T+1P5

Head of Product Development & Marketing·IT System Development

Scheme profitability
PD-06
41.1%
No target
MANUALPTSP + T24 + DWH⏱ T+1P5

Head of Product Development & Marketing·IT System Planning

Time-to-launch a scheme
PD-07
1,177.3
No target
MANUALmanual⏱ T+1P5

Head of Product Development & Marketing·IT System Planning

Insurance conduct indicator
PD-08
5.7
No target
MANUALCS + PTSP⏱ T+1P5

Head of Product Development & Marketing·IT System Development

Scheme concentration
PD-09
50.7%
No target
MANUALPTSP⏱ T+1P5

Head of Product Development & Marketing·IT System Development

STATE OF EVERYTHING AT OR BELOW THIS BOX
  • No target9