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PROTOTYPE — MOCK DATAFigures are generated fixtures derived from the registry. Not ACF actuals.
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Every sprint from F0, generated from the plan ledger — including the findings, not only the features.

KPI dashboard documentation

The fourteen numbered deliverables, what each one answers and who it is for.

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Every round so far, and what each one produced. This is the loop the product was actually built on.

Vu Tuan Minh (CEO)
exec · read-only
Scope
ACF and below
Settings — access rules and audit →

Clears the persona and returns you to the default reader. At fullstack this is Entra ID (A-21) and the identity stops being a cookie.

← Tele-Sales (ACF return)
INTERNAL PROCESS · KPI · LAGGING

Average Talk TimeTL-18

In ACF’s own returned KPI list — row MAP-036 of KPI mapping between user and IT, 18 Sep 2026.

—○ No data○UNMEASURED
ACTUAL VS PLAN
DEFINITION
Formula
Total talk time / # answered calls
Unit / direction
number · lower better
Source system
NA ⚠ in no ACF inventory
Refresh
daily_t1
Target
TBC
Target status
From an ACF document
Baseline in context/
TBC
OWNERSHIP — two roles, two people (R-G-02)
Metric owner — owns the target and the result
Head of Telesales
Data owner — owns the source system and pipeline
Telesales Dept.

Both proposed by Ikigai and awaiting ACF confirmation (DEC-02).

Run the data-integrity checks on this series →
PRIORITY — PROPOSED BY IKIGAI (13 §A.2)band P3, the clause that produced it, and its share of attention
P3
ACF has already written a target for it in a document
Clause that fired
target taken from an ACF document (T-01) - ACF has already written a number for it
Share of internal process
1.3%
Of total attention
0.32% at the approved weighting

The band is derived, not chosen — a published rule over facts already in the registry, re-runnable with tools/assign_weights.py. It is what the strategy simulator splits a perspective’s weight by, which is why it is not cosmetic: change this band and the shortlist changes. Q-28 asks who at ACF owns the decision.

COMMENTARY — why the number is what it is

No commentary recorded for this metric. A red tile with no explanation is the failure mode the current monthly pack already has.

Commentary is attached to the metric and period, not to a slide. It survives the month — which is what makes a variance reviewable at the next meeting instead of re-argued. Prototype — read-only fixtures; at fullstack this is the COMMENT table with author identity from AD.