IT Infrastructure & Operations
5 people, reporting to Pham Quang Huy. Viewing as Vu Tuan Minh (CEO).
Not because of a bug, and not because these people are unmeasured in some abstract sense — because 0 of 140 metrics are certified and 102 have no numeric target. The best coverage on this team is -Infinity% against a floor of 60%. This is `00` §6.1's argument, computed rather than asserted.
Outside your reporting line. This is the finding that makes Layer 4 a backend change, not a UI one: today's row-level security scopes by org unit (A-21), and a unit-scoped predicate would have let every agent on this team read every other agent's scorecard. Individual data needs scope by reporting line — a different relation, needing a position_hierarchy table and its own predicate (A-45).
Switch persona to Thuy (Head of Telesales) or HR Business Partner to see the full roster, and the E2E test it implies is not the S1-10 one: it is “two peers, same team, no rows”.
| PERSON | COVERAGE | LANE 2 | STATE | DRAFT RATING |
|---|---|---|---|---|
Hidden — Outside your reporting line | — | — | — | |
Hidden — Outside your reporting line | — | — | — | |
Hidden — Outside your reporting line | — | — | — | |
Hidden — Outside your reporting line | — | — | — | |
Hidden — Outside your reporting line | — | — | — |
R-S-16 is live on this page and is not biting. 5 people, at or above the 5-person floor. Below the floor, the distribution and both team charts are replaced by a stated refusal rather than quietly dropped — an absent chart reads as an oversight, and the next person restores it.
No individual in this unit can be rated until all four are green. Everything on this page that is visibility works regardless — nothing here scores anybody, which is the entire reason L4-A could ship while L4-B waits.
- G1Signed org chart with a named headnot met
Head named and in post. chart_signed_on is still null - DEC-02 has not been issued
org_unit.head_employee_id IS NOT NULL AND chart_signed_on IS NOT NULL
CLOSED BYCOO / HR - G2DoA entry exists for the unitnot met
No DoA matrix exists company-wide
row present in doa_matrix
CLOSED BYCorporate Governance - G3An appraisal cycle is open and the roster is completenot met
FY2026-H2 is not open. HR-05 is the dependency indicator for the whole programme
appraisal_cycle.status='open' AND roster coverage = 100%
CLOSED BYHR & Administration - G4Scorecard coverage ≥ 60% and no sub-Managed line over 20% weightnot met
Best coverage on this team is 35%. 0 of 140 metrics are certified today
computed from the registry
CLOSED BYMetric owners (it is earned, not granted)
The screens exist so the gate can be demonstrated and so HR can see what they would be switching on. Deciding against it is a legitimate outcome. See what is behind the flag.
Evaluation question L4: as a line manager, is the distribution screen a tool or a blunt instrument? The cycle behind it.