FY2026 second-half appraisal
Decision 184/2023 — six-tier rating with forced distribution. Status: not open.
So the gate is a working control, not a paragraph. `00` §6.1 argued in prose that Layer 4 should not reach people until the instruments are calibrated. A red gate that visibly refuses to let a rating be entered is worth more than any amount of that prose — and 4 of 4 conditions are red right now.
So HR and the COO can see what they would be switching on. A decision taken with the screens in front of you is a better decision. Deciding against it is a legitimate outcome — and it is evaluation question L6: is there anything here you would delete on principle?
| TIER | LABEL | MAX | MIN |
|---|---|---|---|
| A+ | Outstanding | 10% | — |
| A | Exceeds | 20% | — |
| B+ | Fully meets (upper) | 35% | — |
| B | Fully meets | 35% | — |
| C | Partially meets | — | — |
| D | Does not meet | — | 5% |
A-46 / Q-17. Tier names and quota percentages are PLACEHOLDERS (A-46). ACF's own six tiers and quotas are Q-17, and they are configuration — changing them re-renders this page and changes nothing else.
- 1draft
- 2distribution checkQUOTA CHECK
- 3calibrationHUMANS
- 4locked
- 5published
A manager over quota in the top tier cannot submit, and the screen names who is closest to the boundary — but the software never auto-demotes anyone. Forced distribution applied by a machine with no human in the loop is the fastest way to destroy trust in the whole platform, and it would take Layers 1–3 down with it.
Appeal is a first-class state, not an email. The evidence trail on each line is what makes it answerable.
Zero is the honest answer today, and it is computed rather than asserted: with 0 of 140 metrics certified and 102 carrying no numeric target, no scorecard in the company reaches 60% coverage. Applying a forced distribution on top of that would rank staff using measurements that are keyed by hand, unowned, and in many cases untargeted.
- G1Signed org chart with a named headnot met
Head named (Do Thi Huong) but chart_signed_on is null — DEC-02 has not been issued
CLOSED BYCOO / HR - G2DoA entry exists for the unitnot met
No DoA matrix exists company-wide
CLOSED BYCorporate Governance - G3An appraisal cycle is open and the roster is completenot met
FY2026-H2 is not open. HR-05 is the dependency indicator for the whole programme
CLOSED BYHR & Administration - G4Scorecard coverage ≥ 60% and no sub-Managed line over 20% weightnot met
Best coverage on this team is 35%. 0 of 140 metrics are certified today
CLOSED BYMetric owners (it is earned, not granted)
The screens exist so the gate can be demonstrated and so HR can see what they would be switching on. Deciding against it is a legitimate outcome. See what is behind the flag.
Where people actually are
Telesales — StringeeX daily has missed 3 consecutive windows and has been suspended. TS-01, TS-02 and TS-05 are now not_reported.
This is the §A.6 escalation, delivered where people actually are. A dashboard someone has to remember to open gets forgotten — which is how the DDR breached its cap for about twelve months before reaching a board deck.
SUB-1043 — NS-01 POS activation, 2026-09. Submitted by Ngoc. Awaiting a checker.
/kpi submit TS-03 4.89 → opens the same modal as the web form → same plausibility check, same evidence requirement → lands in the same approval queue
One endpoint, one validation path, one audit trail. The chat client is a door, not a second system — exactly the bargain the CSV upload makes with the push API.
- · Count messages as a metric. Message volume measures verbosity. The people who talk most are not the people who deliver most, and the moment a count is scored the channels fill with noise — which degrades the tool for everyone else too.
- · Read message content for measurement. Under Decree 13/2023 that is a processing activity over employee personal data needing a lawful basis and a DPIA, and it is a line ACF cannot walk back.
- · Request channels:history on channels it was not invited to, or read DMs. The bot sees what it is invited to and nothing else.
- · Store message text — except a commentary the user explicitly submits against a period, which is R-P-06 and is attributed to them.
- 1 · Notice to staff describing exactly what is collected, from which tools, and why — Labour Code 2019, internal labour regulations.
- 2 · The DPIA extended to workforce data — Decree 13/2023. R-S-10 already requires a DPIA for the analytical use of PII; this widens it to employees.
- 3 · An opt-out that degrades gracefully — lane-2 weight to zero and renormalise, other lanes untouched. An opt-out that penalises the person who takes it is not an opt-out, and one person on this team has already taken it.
These are Q-19 and R-S-14, they are the long pole on S7, and they depend on no code at all. They can start the day this page is read — which is why they are on it. Identity reconciliation is the other half of getting this right.