← Collections / Debt Recovery
INTERNAL PROCESS · KRI · LEADING
Waiver volume and approval levelCO-12
100.5%— No target◇MANUAL
ACTUAL VS PLAN
DEFINITION
- Formula
- waived amount by approval level
- Unit / direction
- pct · lower better
- Source system
- Finance
- Refresh
- daily_t1
- Target
- bands TBC
- Target status
- PROPOSED BY IKIGAI (T-01)
- Baseline in context/
- Groups 4/5/WO interest and all penalty interest 100% approvable at Level 1 with no ceiling
OWNERSHIP — two roles, two people (R-G-02)
Metric owner — owns the target and the result
Head of Debt Collection Operations
Data owner — owns the source system and pipeline
IT System Planning
Both proposed by Ikigai and awaiting ACF confirmation (DEC-02).
COMMENTARY — why the number is what it is
No commentary recorded for this metric. A red tile with no explanation is the failure mode the current monthly pack already has.
Commentary is attached to the metric and period, not to a slide. It survives the month — which is what makes a variance reviewable at the next meeting instead of re-argued. Prototype — read-only fixtures; at fullstack this is the COMMENT table with author identity from AD.