← Appraisal / Underwriting
PEOPLE & LEARNING · KPI · LAGGING
Throughput per underwriterAP-07
2,015.7— No target◈MANAGED
ACTUAL VS PLAN
DEFINITION
- Formula
- cases finalised ÷ active UW
- Unit / direction
- number · higher better
- Source system
- daily report + HR
- Refresh
- daily_t1
- Target
- TBC
- Target status
- PROPOSED BY IKIGAI (T-01)
- Baseline in context/
- —
OWNERSHIP — two roles, two people (R-G-02)
Metric owner — owns the target and the result
Head of Appraisal Department
Data owner — owns the source system and pipeline
IT System Planning
Both proposed by Ikigai and awaiting ACF confirmation (DEC-02).
GUARD METRIC — the check on this number (R-G-06)
QA sample pass rate
AP-10
51.6%
-43.4pp vs target 95.0%
MANUALAppraisal QC⏱ T+1target proposed
Head of Appraisal Department·IT System Planning
A headline KPI is resolved with its guard, so the pairing cannot be forgotten by the UI.
COMMENTARY — why the number is what it is
No commentary recorded for this metric. A red tile with no explanation is the failure mode the current monthly pack already has.
Commentary is attached to the metric and period, not to a slide. It survives the month — which is what makes a variance reviewable at the next meeting instead of re-argued. Prototype — read-only fixtures; at fullstack this is the COMMENT table with author identity from AD.